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Embark on a European cruise in the Mediterranean or Northern Europe, or check another dream destination off your list in South America, South Africa, Asia, or the Middle East.On board, enjoy a choice of daily activities, family entertainment, and world-class dining. And for a unique luxury travel experience, the MSC Yacht Club is a ship-within-a-ship that features private access, 24-hour butler service, exclusive venues, and more. MSC offers travel agents commissions on pre-booked and pre-paid ancillary items such as shore excursions, beverage packages, specialty dining and spa treatments, as well as the cruises themselves, Fusaro noted—and it is kicking off the program with some extra incentives. "MSC Cruises has long valued its partnership with travel agents and a top priority for the company is making sure that we are constantly communicating with and addressing the needs of the trade community," said Ken Muskat, executive vice president of sales, public relations and guest services for MSC Cruises. "We're thrilled today to introduce MSC Book as it was designed based on feedback from our valued travel agents and is truly a game-changer in terms of making the booking process as quick and simple as possible." MSC Cruises has introduced its latest offering, the summer 2024 'Stay & Cruise' program, designed to enhance guests' 7-night cruise experiences with additional holiday extensions.
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MSC executives and members of its sales team will be traveling to 19 cities over the summer during MSC Cruises Serving You Educational Roadshows. A main focus of the Roadshows will be hands-on interactive MSC Book trainings.
Simply Cruises. The MSC Cruises Travel Specialist.
MSC Hotels & Flights is a new feature on MSC Book, MSC Cruises’ official business portal for trade partners, which allows travel agents to tailor the journey around a cruise holiday. Guests making their own cruise reservation can also book directly through the Company’s website. The online service allows a wide range of flights, private transfers and over 13,500 hotels in nearly 40 destinations around the world to be added to a cruise booking and help travel agents create a fully personalised experience for their customers. ‘MSC Hotels & Flights’ enables travel agents and prospective guests to tailor their travel experience. Huge range of flights and more than 13,500 hotels in 40 global destinations.
MSC Cruises Says Enhanced ‘Future Cruise Program’ Benefits Agents
Called MSC Book, the tool is available online now at MSCCruisesAgent.com. Travel agents who are already registered with MSC's old booking engine, MSC Online, can simply use their existing credentials to start using MSC Book. All other travel agents can register for MSC Book at MSCCruisesAgent.com. And, as an added incentive, travel agents will be entered for a chance to win a seven-night Caribbean cruise in the MSC Yacht Club on MSC Divina for each individual booking made on MSC Book through Sept. 30. • Select staterooms via an interactive deck plan which allows travel agents to browse by deck and position of the stateroom and quickly see stateroom availability for the category selected.
The search service is the most comprehensive one in the industry and can be used by travel agents on MSC Book or directly by guests on the MSC Cruises website [insert link to local B2C website]. The offer can also be booked with Caribbean itineraries departing from Miami for an additional 2-day stay in Miami before the cruise or with MSC Meraviglia departing from New York for an extended stay in New York pre-cruise. MSC Academy is designed to help travel agents familiarize themselves with MSC’s growing fleet and learn how to best market MSC to their clients. The program will offer multiple courses, quizzes and checkpoints. MSC Cruises, at CLIA's cruise3sixty conference in Fort Lauderdale, unveiled a new booking system for travel agents, called MSC Book, which aims to make it easier for them to book the line's cruise products. MSC Book will debut in June, though MSC executives would not commit to specific date.
CARIBBEAN & ANTILLES
Experience the beauty of the Mediterranean (Eastern and Western Mediterranean) and cruise to Spain, Canary Islands and Madeira. I've never used a travel agent before, but thinking we might start since we're newly retired and see more travel in our future. I read all the horror stories about dealing with MSC customer service, but honestly have never had an issue.
MSC Cruises Makes It Easier for Guests to Book Future Cruise - Travel Agent Central
MSC Cruises Makes It Easier for Guests to Book Future Cruise.
Posted: Wed, 21 Feb 2024 08:00:00 GMT [source]
It's part of the fun for me actually, so handing over the job to another person seems odd to me. If I could do all the leg work like you mentioned, then just hand over the booking for a little obc, I'm good with that. While Jules815 is correct about you being able to call MSC, let the TA do the lifting.
Apparently my TA has plenty of experience as to how to get it processed as they give a price reduction based on cruise cost. Explorethe latest travel news, advice, updates, upcoming exclusive deals and more. Enhancements such as air and hotel bookings, which will make MSC Book an even more valuable tool for agents, are coming soon. • View stateroom photos and layouts as well as detailed descriptions and videos of the 12 ships in MSC's fleet.
Furthermore, the package includes a half-day city excursion to uncover the top attractions of each city. MSC Book will have a modern look and feel with interactive features. Agents will be able to book a cruise in four easy steps, including selecting cruise and stateroom, with the ability to select up to five staterooms; finding flights and hotels; adding pre-paid special services such as spa, shore excursions, specialty dining and beverage packages; and check out.
"It's also easier than ever to pre-book shore excursions," said Muskat. "Add-ons are really easy to do and travel agents are paid commission on ancillary items, all of which can be booked within the tool." Using MSC Book, agents will be able to compare prices, dates, itineraries and any additional items included in the price for up to three cruises on a single page and print or email to clients.
For travelers embarking on Western or Eastern Mediterranean cruises, looking to explore the capital city of Rome, the offer is linked to select MSC ships departing from Civitavecchia (Rome). "This is going to take booking with MSC to the next level," said Muskat. Explore South America, the magic of the Emirates and North America, the mysteries of the Nordics and Greenland, the exotic Caribbean and the private island Ocean Cay MSC Marine Reserve, our cruises to Asia, South Africa, and our exclusive destination. With many exciting and tailored excursions to enjoy, there is no end of opportunity to be curious and adventurous with MSC Cruises. Benefits of the line’s existing ‘Future Cruise Program’ will continue. These include up to $200 in shipboard credit for a customer’s next cruise, double points for the line’s loyalty program MSC Voyagers Club and the ability to combine market offers with the rewards scheme.
New aspects of the program for guests include a reduced ‘onboard-only deposit’ starting from $100 per person for their next cruise, greater flexibility so a reservation can be changed to suit the customer’s needs prior to final payment and an extended ‘best price guarantee’ timeframe. A Central Dashboard Agents will track the rewards, including gift cards, bonus commissions, fam trips and monthly giveaways. Step into the MSC Yacht Club, an exclusive private sanctuary available to you on MSC Cruises. Here, you can discover elegance with luxury suites offering a 24/7 butler service.
• Request a group directly from MSC Book and then use the booking engine to manage the group. • Receive a quick quote or quick option at any point during the booking process. From Iceland, Greenland and the Norwegian Fjords to Scandinavia, via the Baltic Capitals, this is an extraordinary MSC Cruise voyage that propose interesting and unusual itineraries to explore some of the most remote and beautiful areas of the planet, where nature flaunts all of its splendour.
The new service will offer even greater peace of mind as MSC Cruises will provide comprehensive cover for guests for the full trajectory of the journey. This easy to use and comprehensive service will create additional opportunities for travel agents to further increase their business from MSC Cruises sales. After a successful pilot test, the service is now available in [YOUR COUNTRY] and will be available in all markets globally by summer 2020. From weekend getaways to family cruise vacations, a world of discovery awaits with MSC Cruises. Choose from 23 modern cruise ships sailing to over 250 of the world’s most sought-after travel destinations that offer something for every traveler. Swim and snorkel in turquoise waters on a Caribbean cruise, relax on the beaches of Bermuda or The Bahamas (including our private island, Ocean Cay MSC Marine Reserve), or visit the picturesque ports of Canada & New England.
Might be because there's the "if you're in the Yacht Club" option when you call? “Our goal is to work with every travel agent in the region for our mutual success,” said president of MSC Cruises USA Roberto Fusaro. MSC Cruises USA’s new travel agent learning program, MSC Academy, is now live on Travel Agent University. Muskat also noted that other commissionable items in addition to the cruise itself are also simple to book.
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